Privacy Policy
We respect your privacy
- Project Nutrition respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information
- We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).
- “Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, health information or any other type of information that can reasonably identify an individual, either directly or indirectly.
- You may contact us in writing at hello@projectnutrition.com.au for further information about this Privacy Policy.
What personal information is collected
- Project Nutrition will, from time to time, receive and store personal information you submit to our website, provided to us directly by you or given to us in other forms.
- You may provide health information including your medical history, medications, allergies, social and family history to enable us to provide you with nutrition services.
- You may also provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.
- We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
- Additionally, we may also collect any other information you provide while interacting with us.
How we collect your personal information
- Project Nutrition collects personal information from you in a variety of ways, including when you make your first appointment with us and during the course of providing our nutrition services to you, when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
- By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.
How we use your personal information
- When you become a client of Project Nutrition you provide consent for our staff to access and use your personal information so they can provide you with the best possible nutrition services. Only staff who need to see your personal information will have access to it. If we need to use your information for anything else, we will see additional consent from you to do this.
- Project Nutrition may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.(c) Project Nutrition will use personal information only for the purposes that you consent to. This may include to:
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- provide you with products and services during the usual course of our business activities;
- administer our business activities;
- manage, research and develop our products and services;
- provide you with information about our products and services;
- communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and
- investigate any complaints
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- You have the right to deal with us anonymously or under a pseudonym. However, if you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website
- We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
- If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.
Disclosure of your personal information
- Project Nutrition may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
- Project Nutrition may also disclose your personal information to your doctors, or other health professionals to facilitate communication and best possible care for you.
- Only people who need to access your information will be able to do so. Other than in the course of providing our services or as otherwise described in this policy, our practice will not share personal information with any third party without your consent. If we do disclose your personal information to a third party, we will protect it in accordance with this privacy policy
- We will not share your personal information with anyone outside Australia (unless under exceptional circumstances that are permitted by law) without your consent